House Rules

1. Residents need to register their vehicle In-vehicle Unit (IU) together with a photocopy of the vehicle registration card with the management before their vehicle is allowed to park inside Livia.
2. Residents may register their vehicle IU by using Form A1 (see Application Forms) and submit it to the Condominium Manager at the Management Office during office hours.
3. Resident' vehicle IU will be deactivated by the Management Office upon vacating the estate.
4. Designated washing areas have been provided for the convenience of residents.As such, any car washing must be done strictly at the designated areas only. Any cleaning of cars beyond these designated areas are limited to only wiping as excessive splashing of water will soil the area and cause stagnation of water within the car park. Any refuse to be discarded from the car during washing and vacuuming must be properly packed in refuse bags and disposed off at the nearest dust bins. As the designated washing areas are not to be used for parking, the Management reserves the right to bar any motorists from entering the car park for misuse of the designated lots without assigning any reasons.
5. All vehicles parked in the car park will be at the owners' risk. The Management disclaims all liabilities of theft, vandalism, misdemeanor or any damage caused to the vehicles and/or their contents.
6. Where an apartment is tenanted, this entitlement to have the car registered passes on to the tenant.
7. Where the apartment is sold, it is the responsibility of the Subsidiary Proprietor of the apartment to notify the Management to have the car deregistered.
8. Residents who have changed their cars should submit details of new vehicle to the Management for registration.
9. The car park main driveway has a height limit of 2.9 metres and that of the car park lots is 2.2 metres. The height limit of 2.9 metres ingress is from Pasir Ris Drive 1 only.
10. Heavy vehicles are not allowed in the car park.
11. Repair or servicing of cars, recreation, storage or repair works by the residents or their visitors is not permitted in the car park or anywhere in the common area.
12. No vehicles should be parked indiscriminately along the driveways or at any non-designated areas (e.g. in front of switch room and lift lobby etc.) or across two lots.

1. EV Chargers are restricted for individual use by Livia Residents. Visitors of Livia residents may charge the car using the account of Livia Residents.
2. Location of charging stations are at carpark lots: - 603, 605, 606, 632, 633, 638, 639, 665 and 666.
3. The charging rate is the prevailing electrical tariff rate plus fixed rate of S$0.17 per kWh for 3 years starting from July 2024.
4. EV charging lots are strictly for EV charging only as per the by-law passed in the AGM.
5. Residents need to install the Watt app to register an account before emailing following details to livia.pasir.ris.ma@gmail.com for verification and approval: -
   1. Full name as per strata records / Tenancy Agreement
   2. Digital copy of Tenancy Agreement for tenants
   3. Block and unit numbers
   4. Email (must be the same as app registration)
   5. Mobile number (must be the same as app registration)
6. Hogging of charging station lots is not allowed. An idling penalty charge at S$0.05 per minute after a grace period of 30 minutes, is applied to users not removing charging port after fully charged. If a car is parked at an EV charging lot without charging, it risks being wheel-clamped. An unclamping fee of S$150 (including GST) applies, payable to MCST 3798.
7. Residents shall be fully responsible to ensure the EV charging is carried out properly and safely, including and not limited to the following:
   1. Ensure that their use will not cause injury to any person.
   2. Ensure that usage does not damage any property. Any damage caused by user negligence will be borne by the user for the cost of repair.
   3. When charging is completed, the charging port must be placed back to the holder with care to avoid dropping onto the ground.
   4. Charging cables should not dangle over or obstruct the driveway when in use.

1. Each unit is entitled to access cards programmed to be used at the first storey and carpark lift lobbies. The number of access cards allocated per apartment is as follows:
   

   Apartment Type	Unit Type	No. of Access of Cards
   Penthouse	F	7
   4-bedroom Apartment	E	6
   3-bedroom + Study Apartment	D	6
   3-bedroom Apartment	C	5
   2-bedroom + Study Apartment	B	4
   2-bedroom Apartment	A	3

2. Residents must surrender the access cards to the Management Office upon vacating the estate.
3. The initial issue of access cards is free of charge. Subsequent replacements or additional proximity cards will be subject to a levy of $30.00 per card (exclusive of GST) by using Form A2 (see Application Forms). The levy is subject to revision at the discretion of the Management as and when deemed necessary.
4. All lost access cards must be reported immediately to the Management. To replace a lost access card, a letter declaring the loss of the access card is required.

1. To maintain the aesthetics of the building facade, all residents who wish to install grilles for door, window and yard are to comply with the following:
   1. Design and colour of grilles are as shown in the appended drawings (see Grille Design);
   2. Grilles should be fixed on the internal side of the windows and doors, and within the strata boundary line for the main door and yard grilles so that no common area will be encroached.
      
      For installation of grille gate (at main entrance) and windows at the yard area, Residents are advised to obtain prior approvals from the relevant authorities since it affects fire escape and ventilation. A copy of such approval must be submitted to the Management Office before commencement of works.

1. The Audio Telephony System has been installed to all apartments units for communication at the 1st storey / carpark lift lobbies visitor call panels and guard house.
2. All residents are to refer to the Operational Manual for further instruction on the use of the Audio Telephony System.
3. The intercom is strictly for identification and communication with the reception counter or visitors only. Kindly keep the conversation short and brief.

1. Signal Cable has been installed for the whole development and residents can contact SCV directly at Tel: 1630 for subscription of cable channels. Residents who do not wish to subscribe to cable television would still be able to receive all local channels.
2. All residents are strongly advised not to shift their TV points as poor workmanship and/or lack of knowledge of the system by their selected electrical contractor may result in poor television reception.

Residents who wish to have internet access may make direct arrangement with the internet service provider for subscription of their preferred plans.

1. The Living, Dining and Master Bedroom of the unit will be provided with dimming switches for selected lighting points, which are suitable only for incandescent and halogen bulbs. The total allowable power for the bulbs is up to a maximum of 1000 watts in the Living / Dining and 500 watts in the Master Bedroom. All residents are to refer to the Operational Manual for further instruction on the usage of the system.
2. The Occupiers / Residents will have to make their own arrangements for modifications to conventional on/off switches if other types of lights, such as fluorescent or energy-saving lights, are preferred.

1. Household pets may be kept provided they do not cause disturbance or nuisance to other residents. Pets are not allowed to roam freely in the common area without being leashed / caged.
2. Pet owners are fully responsible for the cost of cleaning / repairing common area littered / damaged by their pets.
3. Only household pets may be kept by residents. Livestock, poultry, and other non-household pets shall not be allowed in the apartments and the estate.
4. Household pets that cause nuisance or unreasonable disturbance to the other residents shall be promptly removed from the estate by the pet owners upon notice given by the Management.
5. All pet owners shall observe the following rules, failing which they shall be obliged to remove their pets from the estate upon notice given by the Management.
   1. Pets shall not be allowed in the Common Areas except when kept in restraint.
   2. Pets shall not be allowed in or about the recreation facilities.
   3. Residents are to comply with the licensing requirement of the Agri-food & Veterinary Authority of Singapore.
6. It is the responsibility of the pet owners to ensure that pet droppings are promptly, hygienically and suitably disposed of.

1. To carry out any renovation works, all owners are required to engage their own qualified person for advice on the requirement for submission of plans to the relevant authorities (if applicable), and to obtain the necessary approval for the proposed works. A set of the proposed renovation plan is to be submitted to the Developer or Management for advice and comments before commencement of any such work.
2. Upon submission, a copy of the approved plans or letters and the subsequent Completion Certificate or Certificate of Statutory Completion must be submitted to the Developer or Management for retention in due course.
3. The respective owner will be held liable for any unauthorised works.
4. All renovation works must not affect the facade of the building. No structural part of the premises is to be tampered with under any circumstances.
5. The Subsidiary Proprietors / Residents shall not affix or erect any shade, blind, aerial, awning, grille, exhaust fan or the like to the windows, balconies, or the exterior areas of the unit without the prior written approval of the Developer / Management or which is not in accordance with the design and specifications of the Developer / Management.
6. Where the unit has a roof terrace, the Subsidiary Proprietor / Resident shall not erect or cause or suffer to be erected any structure on the roof terrace of the unit.
7. Before carrying out any renovation, alterations or additions to an apartment, the respective Subsidiary Proprietor is required to apply for approval from the Developer or Management (see Forms B1 & B2) and place a minimum renovation deposit of S$1000.00. Cheques shall be crossed and made payable to "Hong Realty (Pte) Ltd - Livia MF" (NB: Amount of deposit is subject to revision without prior notice to Owners).
8. Such deposit will be refunded to the owner free of interest, when the Management is satisfied that the completed renovation has not caused any damage to the common property. In the event that any damage is done, the owner shall be fully liable to rectify them to the satisfaction of the Management within seven (7) days from the notice served by the Management. Failing which, the Management reserves the right to make good the damages, deduct the rectification costs from the deposit, and recover any remaining costs from the owner.
9. No work is to be carried out unless the necessary submission has been made and endorsed by the Developer or Management. Such endorsement does not constitute an approval of the Building Authorities. The owner must bear full responsibility to ensure compliance with all building by laws and other regulations as may be introduced and applicable from time to time.
10. All Subsidiary Proprietors / Residents are to inform the office before such works can commence.
    Project contractors / sub-contractors are also to keep the management office informed of any defects rectification works.
    The managing agent will place a list of units undergoing owners’ renovation / project contractor's rectification works, with commencement dates and duration, on the notice board and update it on a daily or weekly basis.
    Specific notice pertaining to the work of individual unit will be pasted on the main door of that unit for the duration of the work.
    Permitted hours of works are:
    

    Day	Hours
    Mondays to Fridays	9 am to 5 pm
    Saturdays	9 am to 1 pm
    Sundays & Public Holidays	No work allowed

    Noisy works (like continuous drilling, continuous hacking, heavy knocking or machine cutting) can only be carried out between 10 am to 4 pm during weekdays only. Such noisy works cannot be allowed beyond a total of 5 days.
    Overall renovation / rectification work cannot exceed one month. Extension can be allowed on further application with the management office, but only on a week by week basis. The renovation deposit will be withheld to cover the further extension of time.
    No further extension of time will be allowed beyond a maximum of two months of works.
    Should serious complaints be received from residents who are studying, resting or recuperating, the building management reserves the right to stop such noisy work on an intermittent basis.
11. Renovation works must be carried out within the owner's premises, and no work is to be carried out at the common areas under any circumstances.
12. The owner shall not make any alteration to the doors and windows installed on the external wall without the consent in writing of the Management.
13. The owner shall be responsible for the behavior and conduct of his / her appointed contractors. Appropriate measures must also be taken to ensure safety of the renovation works.
14. The owner must ensure that his / her renovation contractor does not dump any renovation debris in the common areas. All debris should be removed from the development at the end of each day. Upon failure to comply, the Management reserves the right to remove them and charge the disposal cost to the owner.
15. No debris / unwanted renovation materials shall be thrown down the refuse chute or left in the common areas. The owner shall be held responsible and liable for all costs incurred to clear any choked refuse chute due to his / her renovation contractors' indiscriminate disposal of debris /unwanted renovation materials into the refuse chute.
16. Workers are not allowed to use the public toilets for cleaning and washing of tools, and the mixing of cement.
17. The Subsidiary Proprietors are to ensure that their contractors take every care and precaution by providing protective covers on the common areas during the transportation of building materials / debris and furniture, etc. Floor mats are to be provided by contractors at the door entrance of the apartment to prevent workers from dirtying the common areas.
18. No storage space will be provided. All renovation materials must be stored within the owner's premises. Any obstruction to the common corridors and fire escapes routes, etc. shall be cleared away by the owners.
19. The Management shall not be held liable for any losses or damages caused to the unit / premises and of any tools / materials brought into the unit / premises for the whole duration of the renovation works.
20. Upon completion of the renovation works, the Subsidiary Proprietor shall notify the Management for a joint inspection to ensure that the site is in satisfactory condition before any renovation deposit can be appropriated or refunded.
21. The Subsidiary Proprietor is advised to take up the necessary insurance policies with adequate coverage for the duration of works.
22. All Subsidiary Proprietors / renovation contractors are not allowed to tap water/electricity supply from the common areas.

1. Before carrying out any mover services to an apartment, the respective Subsidiary Proprietor or Occupier is required to apply for approval from the Developer or Management (see Forms C1 and C2) and place a minimum deposit of $500.00. Cheques shall be crossed and made payable to "Hong Realty (Pte) Ltd - Livia MF". (Note: Amount of deposit is subject to revision without prior notice)
2. Such deposit will be refunded to the Subsidiary Proprietor or Resident / Occupier free of interest, when the Management is satisfied upon completion and has not caused any damage to the common property. In the event that any damage is done, the Subsidiary Proprietor or Resident / Occupier shall be fully liable to rectify them to the satisfaction of the Management within seven (7) days from the notice served by the Management. Failing which, the Management reserves the right to make good the damages, deduct the rectification costs from the deposit, and recover any remaining costs from the Subsidiary Proprietor or Resident / Occupier.
3. The Subsidiary Proprietor or Resident / Occupier shall ensure that moving in/out are kept within the following periods:

   Day	Hours
   Mondays to Fridays	9 am to 5 pm
   Saturdays	9 am to 12:30 pm
   Sundays & Public Holidays	No moving in / out allowed

4. All movers are to report to the reception counter before commencement of any work. All personnel from the removal company are required to exchange their identification for a Pass before entry. Any damage or replacement of the Pass is subject to a replacement cost of $20.00.
5. Movers are to carry out prior survey to assess the site constraints.
6. Mover's vehicle must not obstruct other vehicles when stationed temporarily within the premises to carry out loading / unloading.
7. Due care and caution must be exercised to ensure that minimal disturbance, nuisance or annoyance is caused to other occupiers of the building. Movers are only allowed to use the service lift.
8. The Subsidiary Proprietor or Resident / Occupier shall be responsible for the behaviour and conduct of his / her appointed movers. Appropriate measures must also be taken to ensure safety of the mover works.
9. The Subsidiary Proprietor or Resident / Occupier must ensure that his / her mover does not dump any carton / packaging / unwanted materials in the common areas. All carton / packaging / unwanted materials should be removed from the development promptly. Upon failure to comply, the Management reserves the right to remove it and charge the disposal cost to the Subsidiary Proprietor or Resident / Occupier.
10. No carton / packaging / unwanted materials shall be thrown down the refuse chute or left in the common areas. The Subsidiary Proprietor or Resident / Occupier shall be held responsible and liable for all costs incurred to clear any choked refuse chute due to his / her movers' indiscriminate disposal of carton / packaging / unwanted materials into the refuse chute.
11. The Subsidiary Proprietor or Resident / Occupier is to ensure that their movers take every care and precaution by providing protective covers on the common areas during the transportation of furniture, etc. Floor mats are to be provided by movers at the entrance of the apartment to prevent movers from dirtying the common areas.
12. No storage space will be provided. All materials / furniture, etc. must be stored within the Subsidiary Proprietor or Resident / Occupier's premises. Any obstruction to the common corridors and fire escapes routes, etc. shall be cleared away by the Management and all costs incurred shall be charged to the Subsidiary Proprietor or Resident / Occupier concerned.
13. The Management shall not be held liable for any losses or damages caused to the unit / premises and of any tools / materials / furniture brought into the unit / premises for the whole duration of the movers' works.
14. Upon completion of the movers' works, the Subsidiary Proprietor or Resident / Occupier shall notify the Management for a joint inspection to ensure that the site is in satisfactory condition, before any deposit can be appropriated or refunded.
15. The Subsidiary Proprietor or Resident / Occupier is advised to take up the necessary insurance policies with adequate coverage for the duration of works.
16. Subsidiary Proprietor or Resident / Occupier and their movers must note that the height limit of the basement car park main driveway is 2.9 metres and that of the car park lot is 2.2 metres.

Permitted and Not Permitted Works for Household Shelters (HS)

1. General
   Your dwelling unit has a civil defence shelter. It is designed to protect you during a war emergency. It has strengthened walls, floor, ceiling and a specially designed door. They must not be hacked or drilled. Certain finishes and fixtures are not permitted as they are not easily removable and may become hazards to shelter occupants during an emergency. Lighting, power point, telephone point and CATV outlet points are also provided in the shelter so that you can stay inside and communicate with the outside.
   Any repair or alteration or renovation works, which are likely to weaken or damage any structural elements of the household shelter or non-shelter space within shelter tower, are not permitted.
2. Permitted Works in HS
   1. Laying of floor tiles bonded to wet cement mortar. The total thickness of floor finishes and screed is not to exceed 50mm.
   2. Laying of vinyl or linoleum flooring.
   3. Laying of floor skirting tiles (up to a maximum of 100mm high) by bonding them with wet cement mortar to HS wall.
   4. Applying splatterdash or equivalent to the external face of HS walls only to provide rough surface for feature wall panels or wall tiles installation.
   5. Painting of walls, ceiling or door. In the case of HS door, the Occupier / Resident shall not cover or paint over the HS door notice, locking bolts or door seal. The old paint coat on door and door frame is to be removed prior to repainting to avoid increase paint thickness resulting in difficulty in closing and opening of the door. The new paint coat must be dried up completely before closing the door as wet or damp paint will cause the door / rubber gasket to stick onto the door frame resulting in difficulty in opening the door.
   6. Painting only on the exterior face of the 6mm fragmentation stainless steel plate of the ventilation sleeves.
   7. Fixing of removable screws with non-metallic inserts not exceeding 50mm deep for fixtures and equipment e.g. pictures, posters, cabinets or shelves etc. Such fixtures that are installed inside the HS will have to be removed by the Occupier / Resident within 48 hours upon notification. There is no restriction to the diameter of the non-metallic insert as long as it does not exceed 50mm in length. It is the Occupier / Resident's responsibility to ensure that the strength of the insert is adequately provided for the intended purpose.
   8. Removal of the fragmentation plates covering the ventilation openings shall be carried out subject to the following conditions:
      • The plates (after removal) shall be securely mounted with removable screws on non-metallic inserts not exceeding 50mm deep on one of the internal face of HS walls.
      • After the removal of plates, the bolts and nuts shall be installed back to their original positions on the ventilation sleeves.
      • Closing or covering up of ventilation openings by removable aesthetic or architectural finishes is allowed, provided that at least 25% of the total area of the two openings shall be left uncovered for ventilation purposes during peacetime.
   9. Power driven nails are allowed only on the external face of the HS walls to facilitate flexibility in mounting of features / fixtures by the Occupier / Resident.
3. Not Permitted Works in HS
   1. Laying of wall tiles or spray of rock stone finish, cement sand finish and gypsum plastering on the internal faces of HS walls.
   2. Laying of floor tiles using adhesive materials.
   3. Laying of 2nd layer of tiles on floor or skirting tiles.
   4. Installation of cornices within the HS.
   5. Installation works with fixings using power driven nails into the internal HS walls.
   6. Tampering with, removing or covering up of the HS door notice. The HS door notice provides important information to the occupants on the use of the HS.
   7. Indiscriminate hacking and drilling of the HS walls, floor slab and ceiling slab, other than drilling into HS walls and ceiling slab to affix removable screws on inserts, provided the depth of the insert shall not exceed 50mm.
   8. Hacking to both internal and external face of the household shelter walls to form key for tiling.
   9. Hacking or indiscriminate drilling on external face of HS wall for mounting of feature wall panels or wall tiles installation.
   10. Modifying, changing, removing or tampering of HS door.
   11. Modifying, altering or tampering with any part of the ventilation openings, plates and the mounting devices such as bolts and nuts.
   12. Painting to the interior face of the 6mm fragmentation stainless steel plate of the ventilation sleeves, the ventilation sleeves, "O" ring rubber gaskets and the four or eight numbers of stainless steel bolts which hold the steel plate to the sleeves.

Bay windows shall be made of transparent glass window panes. As such, adding frost film and/or other alternatives to the bay window which would render the glass pane not transparent is not allowed.

The planters of the apartment units are designed and approved by the relevant authorities for planting only.

1. The Pneumatic Waste Conveyance System with separate general and recyclable waste chutes is provided at the lobby of each block.
2. Occupiers / Residents are responsible for the daily disposal of their refuse to the refuse chute.
3. No refuse is allowed to be disposed at the common area under any circumstances.
4. The Pneumatic Waste Conveyance System is intended for domestic refuse only. To avoid blockage or system malfunction caused by improper use, kindly follow the following instructions:
   1. Do remember to separate the waste and dispose it into the correct hoppers.
   2. The general waste comprises all organic waste, such as waste vegetable, waste bread, waste fruit, coffee filters, coffee grounds, tea bags, potted plants, wet paper and disposable napkins.
   3. The recyclable fraction comprises material such as the newspapers, steel cans, aluminum cans and plastic pet bottles.
   4. Use only suitably-sized (maximum size approximately 250mm) refuse bags. The refuse bags should easily pass through the chute.
   5. Do not force anything into the refuse chute.
   6. The following waste (not an exhaustive list) should not be thrown into the refuse chute:
      • heavy items or appliances such as toasters, irons and other bulky items;
      • highly expandable items such as pillows and foam, crushed plastic wraps,
      • crushed or folded carton boxes / folded PVC conduit as it will expand inside the refuse chute and cause blockage;
      • large quantities of books, magazine or newspapers;
      • long objects (longer than 250mm);
      • burning hot items as they are fire hazards;
      • renovation debris such as timber, bricks, tiles, cement and concrete, sand plastic, or renovation waste.
   7. Always close the refuse chute after use. Do not leave it open.
   8. Recyclable items such as paper, metal, glasses and plastic should be disposed into the recycling chute or bins provided at the designated location at the 1st storey level.
   9. Bulky items should be disposed by separate arrangement, if in doubt, please contact the Management Office.
5. Upon failure to comply, the Developer or Management reserves the right to remove it and charge the disposal cost to the Occupiers / Residents concerned.
6. Occupiers / Residents should arrange for unwanted furniture or bulky items to be disposed out of the estate at Occupiers / Residents' own cost. They, may however, engage the services of the building's cleaning contractor for a fee.
7. Flammable items, wet cement and other adhesive materials are not permitted to be thrown into the refuse chutes. Offenders of such act shall be liable for the cost of replacement or repair to the damages caused to the refuse chute.

Holding of customary or traditional rites (e.g. funeral wakes) are not allowed within the estate compound.

Advertisements of any form are not permitted to be displayed from balconies or windows of apartments units or anywhere in the common areas. Occupiers / Residents or their guests should not distribute any flyer to any apartment unit or through letter boxes.

The insurance taken by the Management covers the building and common property against fire damage. The Occupiers / Residents are to insure their internal building works, renovations and contents separately at their own cost. It is the duty of the Subsidiary Proprietor, after taking possession of the apartment unit, to ensure that the apartment is sufficiently insured.
There are several home insurance packages available in the market. Occupiers / Residents are advised to check with their insurers or insurance brokers for more information.

A subsidiary proprietor or occupier of a lot shall not cause any obstruction to the common property or do or omit to do any act which may breach the provisions of the Fire Safety Act (Chapter 109A).

1. For maintenance, clean tiles with normal floor cleaners or detergent and rinse with water.
2. Avoid using strong alkaline detergents, as it will leave deposits on the tiles, especially the tile joints.

Wood is a living material and will adapt to the temperature and the relative humidity in the areas where it has been installed. For areas with air-conditioning turned on for 24 hours, the relative humidity will be lower and may cause natural contraction of the timber. For areas without air-conditioning, please open the windows to ventilate. Also, as the wood ages, it will change in colour.

1. Simply vacuum clean or dry mop the floor to remove surface dust and grit. Occasionally, the floor should be cleaned using mild soap based cleaner or parquet / timber floor cleaner with a well-wrung cloth. When mopping the floor or cleaning up spills, do not wet the floor as it will damage the wood. Always keep the floor dry and any puddles of water on the surface should be removed immediately.
2. Avoid using "oil soap" type cleaners, ammonia, pine soap, chloride bleach or any abrasive cleaners.
3. Avoid waxing the floor as it may make the floor slippery, dull the finishes and cause re- coating failures later.
   Tips for Stain Removal for Timber Flooring
   Note: Fresh stain and marks are easier to remove than old ones.
   

   Stain	Removal
   Fruit juice, milk, cream, tea, wine, coffee, etc.	Soap-based cleaner (Neutral soap)
   Chocolate, grease, oil, shoe polish, scuff marks, tar	White spirit
   Printing and other ink, lipstick	Alcohol
   Blood	Cold water

1. Lay dirt-absorbing mats in areas of high dirt incidence (such as entrance halls and hallways).
2. Fit felt tips to the feet of your furniture and fit soft rubber casters to mobile furniture.
3. Plastic casters will damage stone / timber flooring, so to ensure a longer flooring life span, avoid using such casters.

Please ensure that your air-conditioners are regularly serviced by qualified servicemen so that it does not drip or cause any excessive noise to the annoyance of your neighbours. Regular servicing should include the cleaning of the filters of the fan coil units for effective performance. Each fan-coil unit has a drain-pipe. These pipes should also be free from obstruction to avoid blockage. Gel can build up over time. It is recommended that the drain-pipe be pressure blown at least once every six months to dislodge any obstruction or built-up of dirt / gel. The refrigerant gas pressure should also be checked every 6 months and topped-up when necessary.

To avoid unnecessary surface condensation, do not open doors / windows immediately after shutting down. If temperature has been set very low, increase temperature setting gradually before shutting down and allow room to gradually warm up.

Hot water supply from gas water heater is provided to all bathrooms and kitchen except for WC.

The door lockset especially the stainless steel acrylic plate entrance lockset should be wiped with a clean cloth. Please follow the following recommendation on the maintenance and usage of the lockset.

1. Do not use detergent or any chemical agent to clean the surfaces of the lever handle lockset. Only use a damp cloth to clean it.
2. Do not use oil into the lock cylinder if stiff insertion of key into the cylinder is encountered. Use only lead graphite powder.
3. Do not wedge the door if there is a door closer as it will put stress on the spring and machine parts.

1. Surface counter tops in the kitchen are constantly exposed to moisture and water. They should be cleaned with water and dried with a soft cloth to prevent build-up from soap. The recommended cloth to be used is cotton or chamois.
2. Avoid exposing solid surface to strong chemicals, such as paint removers, oven cleaners, etc. If contact occurs, quickly flush the surface with water.
3. Remove nail polish with a non-acetone based nail polish remover and flush with water.
4. Do not cut directly on the counter top.
5. Counter top should be wiped down regularly. To prevent cracks, heavy objects should not be placed on the counter top.
6. Similarly, the counter top should not be used as standing platform or as a place to keep heavy tools.
7. The use of hot pods or trivets for placing of hot objects on the counter top is recommended.

1. Wet washing of bathrooms is not advised.
2. All accessories, tiles and fittings can be cleaned with normal household detergents. Avoid using any strong acids or undiluted solvents.
3. If water does not drain well from the basin, unscrew the bottle trap or P-trap under the basin to remove the debris.
4. The mirror should be cleaned with a dry or well rinsed cloth. Water should not be splashed on the mirror particularly the edges. Water will cause the timber backing of the mirror to rot. It will also damage the reflective coating at the back of the mirror resulting in black spots appearing in the mirror.
5. To prevent the growth of mould on the applied sealant of the bathroom, it is advisable to keep the sealant strip dry whenever possible, especially after shower.

The internal walls are constructed with the following material:

1. Precast Concrete Wall
2. Lightweight concrete blockwall (non-load bearing)
3. Dry Wall Partition
4. Concrete Wall Cast In-Situ

Please refer to the floor plan indicating the types of walls. Care is required when providing wall fixings for pictures, etc. Tabulated below are the fastener types recommended for each type of walls.

Important Note: For all drillings, set the drill mode to "Drill" and NOT "Hammer"

Important Note: No drilling within a radius of 100mm around the power sockets and light switches

While the building substructure is treated to prevent potential routes for termites' entry (subterranean termites), there are other possible means by which termites may enter the premises. One of these is the importation of termites, usually inadvertently done when Occupiers / Residents bring infested materials to their premises.

It is strongly advised that Occupiers / Residents engage professional pest control agents to regularly service / check their premises to prevent such infestation.

1. MCST Approval: All events conducted within Livia must receive approval from MCST. Residents proposing a session must submit the session details, location and promotional material (e.g. posters etc.) to MCST for review and approval.
2. Session Publication: Upon MCST approval, residents may upload session details to Facebook. MCST will also assist in publishing the session through Target Media notice board on behalf of resident.
3. Participant Registration: Session instructor shall submit the name of residents, block and unit number to MA office prior to the start of sessions. Any changes to the participant list shall be communicated to the MA.
4. Function Room Usage: The Function Room (FR) may be used from Monday to Thursdays only, with a maximum of one (1) session per week. Requests for FR usage shall be submitted concurrently with the event / session approval request. Priority for FR booking will be given to residents. MCST reserves the right to limit / deny Function Room usage based on demand and other considerations.
5. Charges:
   1. Function Room Usage: Instructor is required to pay S$10 per session (for up to 10 participants) when using the Function Room.
   2. Common Area Usage: For sessions held in common areas (excluding Function Rooms), the instructor is required to pay S$1 per month per resident. This is consistent with fees for similar activities (e.g., swimming, basketball, tennis etc.)
   3. The charge of common area usage (item 5b) does not apply if the Function Room is used for the session.
6. MCST reserves the right to change the rules and fees related to the use of the Function Room and common areas. Any waivers or adjustments to the charges must be submitted to MCST for review and approval.

1. Opening hours are from 8am to 10pm daily.
2. Each resident is permitted to bring in no more than 2 guests.
3. Booking the lounge for exclusive use is not permitted.
4. Smoking, drinking, eating, sleeping and gambling are not permitted in the lounge.
5. No pets are allowed in the premises.
6. Children under 12 years old must be accompanied & supervised by an adult who shall be responsible for their behaviour and safety while engaging in the activity.
7. Gambling, religious, political, commercial, illegal or immoral activities are strictly not allowed in the lounge.
8. Skating, roller-blading, skateboarding, cycling or any ball games are not allowed in the lounge.
9. Bicycles, tricycles, children's riding toys, roller skates, roller blades, skate blades, skateboards and other similar items are not to be parked/left/stored within the clubhouse and/or 5 meters within the recreation pool perimeters.
10. These rules and regulations are subject to revision by the Management as and when it is deem necessary.
11. Each apartment may only reserve one (1) function room for one (1) session per month.

1. Opening hours are from 8am to 10pm daily.
2. The security guards are authorised to stop any use of the Entertainment Room that extends beyond 10pm.
3. No more than 13 persons may be in the Entertainment Room at any time.
4. Advance booking can be made on a first-come-first served basis up to a maximum of 7 days.
5. When booking the Entertainment Room, the Resident shall place a refundable deposit of $100 with the Management. Crossed cheque is preferred. The deposit shall be refunded free of interest only if the equipment is returned in good order and the Entertainment Room in a good and clean condition without damage to any part of it and all rubbish properly disposed of. Should the Management incur any costs for repair, cleaning or disposal, such costs will be recovered from the residents accordingly. When claiming the refund, the receipt issued at the time of booking must be returned to the Management.
6. Children under 12 years old must be accompanied & supervised by an adult who shall be responsible for their behaviour and safety while engaging in the activity.
7. Smoking, pets, food and drinks are not allowed in the Entertainment Room.
8. The Management shall not be responsible for any injury caused to the persons using the Entertainment room.
9. Each apartment unit may book a maximum of two (2) hours per session in any one day.
10. Residents can make a maximum of two booking within the same week, but only one of these sessions may be made between the peak hours of 6pm to 10pm.
11. Residents must be punctual for their bookings. Bookings shall be treated as cancelled if not claimed within 15 minutes and the Entertainment Room will be allocated to another resident on a first-come- first-serve basis.
12. Reservations are not transferable. If the person who has made reservation is unable to use the facilities on the date reserved, he or she is to inform the Management Office 48 hours in advance. Residents who fail to cancel their booking will be barred from booking the room for the next 1 calendar month.
13. Residents must sign in for the use of the Entertainment Room.
14. Residents concerned will be responsible for any loss or damages caused to the equipment and furniture, by their guests or themselves. Replacement costs are chargeable to the resident who booked the Entertainment Room.
15. The Entertainment Room shall be used solely for its respective purpose. No scooter, roller-blade and the like are permitted in the Entertainment Room.
16. Smoking, drinking, eating, sleeping and gambling are not permitted in the Entertainment Room. Also, no pets are allowed in the Entertainment Room.
17. Illegal or immoral activities are strictly prohibited in the Entertainment Room.
18. These rules and regulations are subject to revision by the Management as and when it is deem necessary.

1. Opening hours are divided into 2 sessions daily:
   • Day session - 9:00 am to 3:00 pm
   • Evening session - 4:00 pm to 10:00 pm
2. The maximum number of persons who may use Function Room 1 shall not exceed 50 persons during each session.
3. The maximum number of persons who may use Function Room 2 shall not exceed 25 persons during each session.
4. Subject to demand, each apartment may only book the Function Room for one session per month.
5. When booking the Function Rooms, residents shall deposit a sum of $150.00 with the Management. Crossed cheque is preferred. The deposit shall be refunded, free of interest, after the event if the Function Rooms and its surrounding area used are handed over in a clean and satisfactory condition as determined by the Management and without damage to any part of it including proper disposal of all rubbish. Should the Management incur any costs for repair or additional charges, such costs will be deducted from the deposit and the balance refunded free of interest. However, if such costs and additional charges exceed the amount deposited, the resident will have to pay the difference. When claiming the refund, the receipt issued at the time of booking must be returned to the Management.
6. Bookings for the Function Rooms shall be made in person on a first-come-first served basis up to two (2) months in advance upon payment of the deposit. Bookings are subject to the Management's approval on the purpose of use.
7. Cancellation of bookings must be made at least seven (7) days before the date booked and should be made personally to the Management. Failure to cancel the booking in time would result in forfeiture of the deposit. Residents who fail to cancel their booking will be barred from booking the room for the next 1 calendar month.
8. Bookings are not transferable.
9. The Function Rooms can only be used for birthday parties or any other social functions approved by the Management. It cannot be used for gambling, religious, political, commercial, illegal or immoral activities. Private classes, sales talks or company gatherings are not permitted in the Function Room.
10. The Management reserves the right to use the Function Rooms for official matters.
11. Live bands or mobile discos are not permitted.
12. No cooking or washing of utensils are allowed in the Function Rooms.
13. No food allowed in Function Room 2 when no booking of usage.
14. No rowdy behaviour is allowed and noise level should be kept to a minimum.
15. No smoking, skating, skateboarding, cycling or any ball games are permitted in the Function Room.
16. No pets and persons in swimming attire are permitted at Function Rooms.
17. Function room and BBQ Pit are not allowed to book on same slot.
18. Residents shall be responsible for the good conduct of their guests during the period of use.
19. The area must be kept in a clean and tidy condition during and after use.
20. Permission must be obtained from the Management prior to hiring of additional tables and chairs to be used at the Function Rooms.
21. These rules and regulations are subject to revision at the discretion of the Management as and when necessary.

1. Opening hours: 8.00 am to 10.00 pm daily.
2. The maximum number of guests per apartment unit who may use the sauna shall not exceed two (2) persons at any one time.
3. The number of users in the sauna is between four (4) to six (6) persons at any one time.
4. Residents may use the sauna for up to one (1) hour at any one time, with extension of usage subject to any reservation by other residents on the waiting list.
5. Smoking and spitting are prohibited in the sauna. No eating, drinking and pets are allowed in the sauna.
6. No footwear are allowed in the sauna.
7. Any person who is ill, tired, suffering from high blood pressure, heart diseases, under drug prescriptions or expectant mothers are advised not to use the sauna.
8. Children under 12 years of age are to be accompanied by an adult when using the sauna.
9. The Management shall not be responsible for any mishaps, injuries or loss of life or property sustained by the residents or their guests howsoever caused when using the sauna.
10. All rules and regulations are subject to revision at the discretion of the Management as and when necessary.

1. Opening hours: 5:00 am to 11:00 pm daily
2. Users must be in appropriate attire. Footwear and towel are required in the gymnasium. No wet swimsuits shall be worn in the gymnasium.
3. The gymnasium is exclusively for residents' use only.
4. Coaching is not permitted in the gymnasium.
5. No equipment shall be shifted or removed from their designated positions or from the gymnasium after use.
6. Before using any equipment for the first time, users must familiarise themselves with the equipment by reading the instructions provided to avoid any misuse or damage to the equipment or cause injury to other users.
7. All children under 12 (twelve) years of age must be accompanied & supervised by an adult.
8. Children using the gym equipment must be supervised by their parent / guardian who shall be responsible for their safety.
9. Food, drinks, smoking and pets are not allowed in the gymnasium.
10. Persons unfit / unwell or with infectious / communicable disease shall not use the gymnasium.
11. Reservation or exclusive use of the gymnasium and its equipment is not permitted.
12. To allow more residents to use the equipment, each user shall not exceed 30 minutes on each type of equipment.
13. For hygiene purpose, users of the gymnasium shall bring their own towels and ensure that all equipment is kept clean and dry.
14. The Management shall not be responsible for any mishaps, injuries or loss of life, limb or property sustained by the residents or their guests when using the gymnasium.
15. These rules and regulations are subject to revision at the discretion of the Management as and when necessary.

1. Opening hours are divided into 2 sessions daily:
   • Day session - 9:00 am to 3:00 pm
   • Evening session - 4:00 pm to 10:00 pm
2. The maximum number of guests per apartment unit who may use the BBQ pit shall not exceed 15 persons during each session and residents shall ensure that their guests observe the house rules contained herein.
3. Bookings for the BBQ pits shall be made in person on a first-come-first-served basis up to two (2) months in advance upon payment of the deposit.
4. Subject to residents' demand, the Management reserves the right to allow only one booking per apartment unit within every two weeks.
5. When booking the BBQ pit, resident shall deposit a sum of $150.00 per pit with the Management. Crossed cheque is preferred. The deposit shall be refunded, free of interest, after the event if the BBQ pit and its surrounding area used are handed over in a clean and satisfactory condition as determined by the Management and without damage to any part of it including proper disposal of all rubbish. Should the Management incur any costs for repair or additional charges, such costs will be deducted from the deposit and the balance refunded free of interest. However, if such costs and additional charges exceed the amount deposited, the resident will have to pay the difference. When claiming the refund, the receipt issued at the time of booking must be returned to the Management.
6. In addition to the refundable deposit stated above, residents shall also pay a non-refundable charge of $15.00 per pit for the use of cylinder gas supplied by the Management when booking the BBQ pit. The charge for use of the cylinder gas is subject to revision without prior notification to residents.
7. Cancellation of bookings must be made at least seven (7) days before the date booked and should be made personally to the Management. Failure to cancel the booking in time would result in forfeiture of the deposit. Residents who fail to cancel their booking will be barred from booking the BBQ pits for the next 1 calendar month.
8. Light refuse such as litter, food waste and disposable cups / plates / cutleries, etc. must be contained in plastic bags properly tied and disposed of in the refuse containers provided. Bulky refuse like crates, boxes of materials and articles, etc. must be disposed of at the user's own arrangement. Any loose furniture and utensils brought by the user must be removed from the site after use. Should the Management incur any cost in cleaning or repairing damages caused by misuse, the resident will be charged accordingly.
9. Washing of utensils shall only be done in the resident's apartment. Taps and wash basins in the changing rooms are not to be used for this purpose.
10. Residents using the BBQ pit must restrict their activities to the area. Consumption of food and drinks by the pool is not allowed. Residents and their guests are not permitted to use the pool facilities at the same time.
11. Simple decorations (such as hanging of balloons, banners, ribbons, etc.) are allowed but due care must be exercised to prevent damage to the furniture and fittings. All decorations must be removed immediately after the session.
12. The Management shall not be responsible for any mishaps, injuries or loss of life or property sustained by the residents or their guests when using the BBQ Pavilion and its facilities.
13. Bookings are not transferable.
14. No rowdy behavior is allowed and noise level should be kept to a minimum.
15. Live bands or mobile discos are not permitted.
16. Permission must be obtained from the Management prior to hiring of additional tables and chairs to be used at the BBQ Pavilion.
17. These rules and regulations are subject to revision at the discretion of the Management as and when necessary.
18. BBQ pit and Function Room are not allowed to book on same slot.

1. Opening hours: 7:00 am to 10:00 pm daily, except when the pools are being cleaned or serviced.
2. The maximum number of guests from an apartment unit who may use the pools shall not exceed two (2) persons at any one time. All guests are to be accompanied by the residents.
3. All users of the pools must be in proper swimming attire. No diapers are allowed in the pools.
4. No eating, drinking and pets are allowed at cabanas and at the side of the pool.
5. No ball sports, frisbee playing, roller-skating or blading, skate boarding, cycling, rowdy behaviour, diving, water balloons, big float, light raft, inflated boat, boat pedaling or any other activities which are likely to cause disturbance or danger to other pool users are permitted in the pool area.
6. Children under 12 years of age must be accompanied & supervised by an adult.
7. Swimmers must shower before entering the pools. No spitting, nose blowing and the like are permitted in the pools.
8. Persons unfit / unwell or with infectious / communicable diseases shall not use the pools.
9. There shall be no reservation of the pool areas by residents for private functions.
10. Glass receptacles and/or other breakables or sharp objects are not allowed in the pools and the surrounding areas.
11. Smoking is not permitted in the pools and the surrounding areas and other areas ban under NEA.
12. Life buoys are strictly for life saving use only.
13. Swimmers are advised to leave the pools during thunderstorms.
14. Professional coaches may only use the pools for lessons with the Management's written approval. Coaching lesson (if any) is allowed only for residents.
15. The pools are not supervised by lifeguard. All swimmers should exercise due diligence and take precautions when using the pools.
16. The Management shall not be responsible for any mishaps, injuries or loss of life or property sustained by the residents or their guests when using the pools and its facilities.
17. These rules and regulations are subject to revision at the discretion of the Management as and when necessary.

1. Only residents and their guests are permitted to use the play area.
2. Each resident is only allowed to bring in maximum of two (2) guests at any one time.
3. The equipment at the children's play area is for children under 12 years of age. Children must be accompanied by parents or supervising adults who shall be responsible for their safety and proper behaviour.
4. No food and beverage is allowed at the play area.
5. No pets are allowed at the play area.
6. Smoking is strictly prohibited at the play area.
7. Cycling, roller skating and skate boarding are strictly prohibited at the play area.
8. Persons unfit / unwell or with infectious / communicable disease shall not use the play area.
9. There shall be no reservation of the play area by residents for private functions.
10. Residents using the facilities either early in the morning or late at night shall refrain from causing disturbance to other residents.
11. The Management shall not be responsible or liable for any mishaps, injuries or loss of life or property sustained by the residents or their guests when using the play area and its facilities.
12. These rules and regulations are subject to revision at the discretion of the Management as and when necessary.

1. Opening hours are 8:00 am to 10:00 pm daily.
2. The security guards are authorised to stop any games that extend beyond 10:00 pm and switch off all lightings to the courts.
3. The maximum number of guests per apartment unit who may use the tennis court shall not exceed four (4) persons at any one time.
4. All players must be properly attired for the games.
5. Advance booking can be made on a first-come-first-served basis up to a maximum of 7 days.
6. Each apartment unit may book a maximum of two (2) hours per session in any one day.
7. Residents can make a maximum of two bookings within the same week, but only one of these sessions will be allowed for the peak hours between 6:00 pm and 10:00 pm.
8. All bookings are not transferable.
9. Residents must be punctual for any game. Bookings shall be treated as cancelled if not claimed within ten minutes of the time booked and thereafter the court will be allocated to another resident on a first- come-first-served basis.
10. Residents are to vacate and keep clear of the court during showers, rain or thunderstorm.
11. Residents shall be responsible for any damages caused by their guests or themselves. Any existing damages shall be reported to the management office or guardhouse immediately prior to the commencement of the game.
12. The court shall be solely for its respective purpose. No bicycle, roller blade and the like shall be permitted in the court.
13. No pets are allowed in the court
14. The Management shall not be responsible for any mishaps, injuries or loss of life or property sustained by the residents or their guests when using the court and its facilities.
15. These rules and regulations are subject to revision at the discretion of the Management as and when necessary.

1. Opening hours are 8:00 am to 10:00 pm daily.
2. The security guards are authorised to stop any games that extend beyond 10:00 pm and switch off all lightings to the courts.
3. The maximum number of guests per apartment unit who may use the basketball half-court shall not exceed four (4) persons at any one time.
4. All players must be properly attired for the games.
5. Advance booking can be made on a first-come-first-served basis up to a maximum of 7 days.
6. Each apartment unit may book a maximum of two (2) hours per session in any one day.
7. Residents can make a maximum of two bookings within the same week, but only one of these sessions will be allowed for the peak hours between 6:00 pm and 10:00 pm.
8. All bookings are not transferable.
9. Residents must be punctual for any game. Bookings shall be treated as cancelled if not claimed within ten minutes of the time booked and thereafter the court will be allocated to another resident on a first- come-first-served basis.
10. Residents are to vacate and keep clear of the court during showers, rain or thunderstorm.
11. Residents shall be responsible for any damages caused by their guests or themselves. Any existing damages shall be reported to the management office or guardhouse immediately prior to the commencement of the game.
12. The court shall be solely for its respective purpose. No bicycle, roller blade and the like shall be permitted in the court.
13. No pets are allowed in the court.
14. The Management shall not be responsible for any mishaps, injuries or loss of life or property sustained by the residents or their guests when using the court and its facilities.
15. These rules and regulations are subject to revision at the discretion of the Management as and when necessary.

1. Propose by law immobilizing device/wheel clamping for vehicle that do not conform and/or violate carpark rules (special resolution)
   Vehicle/s that violates the house rules with a wheel clamping release fee of $150.00 (including GST).
2. Governing Fire Safety
   A subsidiary proprietor or occupier of a lot shall not cause any obstruction to the common property or do or omit to do any act which may breach the provisions of the Fire Safety Act (Chapter 109A)
3. Governing Ball Games
   Residents and their guests shall not be allowed to play any ball games at the common areas, except at designated recreation facilities allocated for that particular purpose of games, failing which residents and their guests shall be held responsible for any damages arising out of such actions and shall be asked to vacate the area.
4. Governing bicycles, children's riding toys and alike
   No bicycles, tricycles, children's riding toys, roller skates, roller blades, skate blades, skateboards and other similar items are to be parked/left/stored within the clubhouse and/or 5 meters within the recreation pool perimeters.